Support & Infrastructure
Support &
Infrastructure
WE TAKE CARE OF DAY-TO-DAY SUPPORT SO YOUR TEAM, CUSTOMERS, AND PARTNERS CAN FOCUS ON WHAT MATTERS
Maintaining applications, systems, and infrastructure
Monitoring performance, uptime, and stability
Managing support requests, ticketing, and issue resolution
Supporting operational teams and business processes with domain expertise (e.g. sales analyst, operations)
Prioritizing issues based on business impact and defined SLAs
Identifying risks and driving improvements based on support insights
Implementing security best practices across infrastructure and applications
Managing access control and identity (IAM)
Ensuring data protection, backups, and disaster recovery
Monitoring and responding to security incidents
Conducting audits and vulnerability assessments
Ensuring compliance with security standards
Designing and managing scalable cloud infrastructure
Setting up and maintaining environments (dev, staging, production)
Building and managing CI/CD pipelines
Tracking infrastructure performance and availability
Ensuring high availability and fault tolerance
Optimizing cloud costs and resource usage
Supporting development teams with DevOps best practices
Transforming existing applications into containerized, cloud-ready solutions
Migrating applications, data, and infrastructure across environments and cloud platforms
Modernizing legacy systems for scalability and reliability
Planning and executing modernization and migration strategies
Ensuring safe and seamless transitions with minimal business disruption
Cloud: AWS, Azure
Containers & orchestration: Docker, Kubernetes
CI/CD tools: GitHub Actions, GitLab CI, Jenkins
Monitoring & logging: CloudWatch, Datadog, ELK, Zabbix
Operating systems & environments: Linux, on-premise infrastructure
Data platforms: MongoDB Atlas, PostgreSQL, MySQL, SQL Server, Redis, Elasticsearch, Kafka
Version control: GitHub, GitLab, Bitbucket, git
Maintaining applications, systems, and infrastructure
Monitoring performance, uptime, and stability
Managing support requests, ticketing, and issue resolution
Supporting operational teams and business processes with domain expertise (e.g. sales analyst, operations)
Prioritizing issues based on business impact and defined SLAs
Identifying risks and driving improvements based on support insights
Implementing security best practices across infrastructure and applications
Managing access control and identity (IAM)
Ensuring data protection, backups, and disaster recovery
Monitoring and responding to security incidents
Conducting audits and vulnerability assessments
Ensuring compliance with security standards
Designing and managing scalable cloud infrastructure
Setting up and maintaining environments (dev, staging, production)
Building and managing CI/CD pipelines
Tracking infrastructure performance and availability
Ensuring high availability and fault tolerance
Optimizing cloud costs and resource usage
Supporting development teams with DevOps best practices
Transforming existing applications into containerized, cloud-ready solutions
Migrating applications, data, and infrastructure across environments and cloud platforms
Modernizing legacy systems for scalability and reliability
Planning and executing modernization and migration strategies
Ensuring safe and seamless transitions with minimal business disruption
Cloud: AWS, Azure
Containers & orchestration: Docker, Kubernetes
CI/CD tools: GitHub Actions, GitLab CI, Jenkins
Monitoring & logging: CloudWatch, Datadog, ELK, Zabbix
Operating systems & environments: Linux, on-premise infrastructure
Data platforms: MongoDB Atlas, PostgreSQL, MySQL, SQL Server, Redis, Elasticsearch, Kafka
Version control: GitHub, GitLab, Bitbucket, git
Maintaining applications, systems, and infrastructure
Monitoring performance, uptime, and stability
Managing support requests, ticketing, and issue resolution
Supporting operational teams and business processes with domain expertise (e.g. sales analyst, operations)
Prioritizing issues based on business impact and defined SLAs
Identifying risks and driving improvements based on support insights
Implementing security best practices across infrastructure and applications
Managing access control and identity (IAM)
Ensuring data protection, backups, and disaster recovery
Monitoring and responding to security incidents
Conducting audits and vulnerability assessments
Ensuring compliance with security standards
Designing and managing scalable cloud infrastructure
Setting up and maintaining environments (dev, staging, production)
Building and managing CI/CD pipelines
Tracking infrastructure performance and availability
Ensuring high availability and fault tolerance
Optimizing cloud costs and resource usage
Supporting development teams with DevOps best practices
Transforming existing applications into containerized, cloud-ready solutions
Migrating applications, data, and infrastructure across environments and cloud platforms
Modernizing legacy systems for scalability and reliability
Planning and executing modernization and migration strategies
Ensuring safe and seamless transitions with minimal business disruption
Cloud: AWS, Azure
Containers & orchestration: Docker, Kubernetes
CI/CD tools: GitHub Actions, GitLab CI, Jenkins
Monitoring & logging: CloudWatch, Datadog, ELK, Zabbix
Operating systems & environments: Linux, on-premise infrastructure
Data platforms: MongoDB Atlas, PostgreSQL, MySQL, SQL Server, Redis, Elasticsearch, Kafka
Version control: GitHub, GitLab, Bitbucket, git
DON'T SEE WHAT YOU NEED? WE'LL CHECK IN THE BACK.
If these are not the services you are looking for…
we will take care of it for you.
OUR PRODUCTS
2026
NEXAI Sp. z o.o.
VAT EU: PL7831734317
KRS: 0000961925
Szelągowska 27 61-626 Poznań, Poland, EU
OUR PRODUCTS
2026
NEXAI Sp. z o.o.
VAT EU: PL7831734317
KRS: 0000961925
Szelągowska 27 61-626 Poznań, Poland, EU
Support & Infrastructure
Support &
Infrastructure
WE TAKE CARE OF DAY-TO-DAY SUPPORT SO YOUR TEAM, CUSTOMERS, AND PARTNERS CAN FOCUS ON WHAT MATTERS
Maintaining applications, systems, and infrastructure
Monitoring performance, uptime, and stability
Managing support requests, ticketing, and issue resolution
Supporting operational teams and business processes with domain expertise (e.g. sales analyst, operations)
Prioritizing issues based on business impact and defined SLAs
Identifying risks and driving improvements based on support insights
Implementing security best practices across infrastructure and applications
Managing access control and identity (IAM)
Ensuring data protection, backups, and disaster recovery
Monitoring and responding to security incidents
Conducting audits and vulnerability assessments
Ensuring compliance with security standards
Designing and managing scalable cloud infrastructure
Setting up and maintaining environments (dev, staging, production)
Building and managing CI/CD pipelines
Tracking infrastructure performance and availability
Ensuring high availability and fault tolerance
Optimizing cloud costs and resource usage
Supporting development teams with DevOps best practices
Transforming existing applications into containerized, cloud-ready solutions
Migrating applications, data, and infrastructure across environments and cloud platforms
Modernizing legacy systems for scalability and reliability
Planning and executing modernization and migration strategies
Ensuring safe and seamless transitions with minimal business disruption
Cloud: AWS, Azure
Containers & orchestration: Docker, Kubernetes
CI/CD tools: GitHub Actions, GitLab CI, Jenkins
Monitoring & logging: CloudWatch, Datadog, ELK, Zabbix
Operating systems & environments: Linux, on-premise infrastructure
Data platforms: MongoDB Atlas, PostgreSQL, MySQL, SQL Server, Redis, Elasticsearch, Kafka
Version control: GitHub, GitLab, Bitbucket, git
Maintaining applications, systems, and infrastructure
Monitoring performance, uptime, and stability
Managing support requests, ticketing, and issue resolution
Supporting operational teams and business processes with domain expertise (e.g. sales analyst, operations)
Prioritizing issues based on business impact and defined SLAs
Identifying risks and driving improvements based on support insights
Implementing security best practices across infrastructure and applications
Managing access control and identity (IAM)
Ensuring data protection, backups, and disaster recovery
Monitoring and responding to security incidents
Conducting audits and vulnerability assessments
Ensuring compliance with security standards
Designing and managing scalable cloud infrastructure
Setting up and maintaining environments (dev, staging, production)
Building and managing CI/CD pipelines
Tracking infrastructure performance and availability
Ensuring high availability and fault tolerance
Optimizing cloud costs and resource usage
Supporting development teams with DevOps best practices
Transforming existing applications into containerized, cloud-ready solutions
Migrating applications, data, and infrastructure across environments and cloud platforms
Modernizing legacy systems for scalability and reliability
Planning and executing modernization and migration strategies
Ensuring safe and seamless transitions with minimal business disruption
Cloud: AWS, Azure
Containers & orchestration: Docker, Kubernetes
CI/CD tools: GitHub Actions, GitLab CI, Jenkins
Monitoring & logging: CloudWatch, Datadog, ELK, Zabbix
Operating systems & environments: Linux, on-premise infrastructure
Data platforms: MongoDB Atlas, PostgreSQL, MySQL, SQL Server, Redis, Elasticsearch, Kafka
Version control: GitHub, GitLab, Bitbucket, git
Maintaining applications, systems, and infrastructure
Monitoring performance, uptime, and stability
Managing support requests, ticketing, and issue resolution
Supporting operational teams and business processes with domain expertise (e.g. sales analyst, operations)
Prioritizing issues based on business impact and defined SLAs
Identifying risks and driving improvements based on support insights
Implementing security best practices across infrastructure and applications
Managing access control and identity (IAM)
Ensuring data protection, backups, and disaster recovery
Monitoring and responding to security incidents
Conducting audits and vulnerability assessments
Ensuring compliance with security standards
Designing and managing scalable cloud infrastructure
Setting up and maintaining environments (dev, staging, production)
Building and managing CI/CD pipelines
Tracking infrastructure performance and availability
Ensuring high availability and fault tolerance
Optimizing cloud costs and resource usage
Supporting development teams with DevOps best practices
Transforming existing applications into containerized, cloud-ready solutions
Migrating applications, data, and infrastructure across environments and cloud platforms
Modernizing legacy systems for scalability and reliability
Planning and executing modernization and migration strategies
Ensuring safe and seamless transitions with minimal business disruption
Cloud: AWS, Azure
Containers & orchestration: Docker, Kubernetes
CI/CD tools: GitHub Actions, GitLab CI, Jenkins
Monitoring & logging: CloudWatch, Datadog, ELK, Zabbix
Operating systems & environments: Linux, on-premise infrastructure
Data platforms: MongoDB Atlas, PostgreSQL, MySQL, SQL Server, Redis, Elasticsearch, Kafka
Version control: GitHub, GitLab, Bitbucket, git
DON'T SEE WHAT YOU NEED? WE'LL CHECK IN THE BACK.
If these are not the services you are looking for…
we will take care of it for you.
OUR PRODUCTS
2026
NEXAI Sp. z o.o.
VAT EU: PL7831734317
KRS: 0000961925
Szelągowska 27 61-626 Poznań, Poland, EU