In 2018, Essity Poland, the manufacturer of Tork-branded products, approached NEXAI for consultancy on digitalisation of sales processes across the external distribution network in Poland, the Czech Republic and Slovakia.
The project began with a comprehensive audit of the existing solutions. This assessment uncovered key findings, highlighted risks, and delivered actionable recommendations for moving forward.
As a result, a new model for the exchange of commercial information was developed and designed to address the following challenges:
- the need to raise and maintain the highest security standards and to comply with GDPR requirements,
- centralisation of various types of reporting data from multiple sources,
- a high degree of automation with the option for human intervention and validation,
- integration with any distributor’s accounting or warehouse management system (today, the system consolidates inputs from over 30 different systems across three countries),
- high accuracy and reliability of results despite fragmented and heterogeneous formats,
- automated restriction of data access to the minimum necessary, depending on complex business processes,
- transparency and the ability for distributors, as external parties, to technically verify the process while ensuring the confidentiality of other partners’ data.
Today, the daily work of Essity employees in Poland, the Czech Republic, and Slovakia is supported by modern tools with a user-friendly interface and access to reliable, consolidated insights.
Tasks that once required days or even weeks are now completed automatically or reduced to just a few clicks.
The NEXAI team continues to act as a permanent process coordinator, providing ongoing advisory support in the planning of new solutions. We have become advocates for all stakeholders in the integration process, ensuring the accuracy of reports and the security of information, while at the same time enabling the further growth of our client’s business and that of its distribution partners.
This collaboration is a clear example of how digital transformation, automation and integration can increase efficiency, improve data quality and strengthen long-term business relationships.
Mariusz Łepik
Sales Manager Distribution & E-commerce CEE
ESSITY POLAND Sp. z o.o.
As a global hygiene and health company, we provide products and solutions to more than one billion people every day.
Source: Forbes.pl
