The aim of the project was to design and develop a solution enabling fast, easy, and secure registration of Żabka retail chain employees with the medical operator Lux Med. Our solution fully automated and digitized the entire process eliminating paper workflows and significantly streamlining operations.
Based on the challenges defined, we created a dedicated web application. That helped to streamline the registration process for new users by eliminating the paper workflow and replacing it with a digital form.
The application form, as well as the contract generated at the end of the process, are tailored to the terms and conditions of the collaboration between the client and the healthcare provider. Both parties can easily access these documents online.
The employees are just five clicks away from logging onto the portal and finalizing their healthcare contracts.
In addition to fulfilling the client's overarching objective, the portal also allows users to modify their medical package variants, de-register, or terminate contracts individually.
Current work on the system is mainly concerned with its maintenance, support and the development of new functionalities. The application is programmed in such a way that it can be easily implemented with other new customers and adapted to individual requirements.
The project achieved significant business objectives for both the Lux Med Group and the Żabka retail chain.
Key outcomes of the project are:
- time savings for both parties,
- a reduction of costs in managing new Lux Med customers,
- simplified workflows, contributing to greater satisfaction and increased registrations,
- relieving administration and accounting by eliminating paper documentation,
- fully online, paperless process with excellent user experience.
We assembled a dedicated team of specialists to work on this project carefully preparing the scope and schedule of work from start to finish. By selecting the most appropriate technologies, we delivered the project on time and within budget. What is more, our experience and knowledge of this type of systems helped us to avoid problems at the outset and brought about interesting and effective solutions. This resulted in increased system functionality.
The project was developed to the highest data security standards. This has been confirmed by an independent IT security assessment organisation.
